Terms and Conditions segi44

Clause 01

Acceptance of Terms

This Terms and Conditions document is a legally binding agreement between you ("Player" or "User") and segi44, an online gambling platform operated under international licensing. By accessing the segi44 website, registering an account, making a deposit or using any of the services provided, you acknowledge that you have read, understood and agreed to be bound by all terms contained in this document together with our Privacy Policy and Responsible Gambling Policy.

If you do not agree with any part of this document, you are advised not to continue using the platform. segi44 reserves the right to amend, add to or remove any part of these terms at any time, and such amendments take effect immediately upon being published on the website.

Clause 02

Account Registration Eligibility

segi44 services are only available to individuals who meet all of the following conditions:

• Aged 21 years or above at the time of account registration.
• A Malaysian citizen or permanent resident, or located in a country where online gambling is not absolutely prohibited under local law.
• Has never been declared bankrupt or subject to any court order that prevents participation in gambling activities.
• Has not been placed on any recognised self-exclusion list or gambling prohibition list.
• Registers using true, accurate and current personal information.

Each player is only permitted to register and operate one account under the same identity. Owning multiple accounts is strictly prohibited and may result in all such accounts being suspended without notice and any balances involved being forfeited upon completion of an investigation.

Clause 03

Deposits, Withdrawals and Payment Methods

segi44 supports several payment methods for the convenience of Malaysian players, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost and cryptocurrencies such as USDT, BTC and ETH. All transactions are processed in Malaysian Ringgit (RM / MYR) except for cryptocurrency payments which are converted at the current market rate.

The following financial conditions apply to all accounts:

• The minimum deposit amount for all payment methods is RM20.
• The minimum withdrawal amount is RM100.
• Withdrawal processing time is typically between 5 to 30 minutes after the request is approved.
• All withdrawal requests are subject to a compliance review before being processed.
• segi44 does not charge any internal processing fees, however third-party payment providers may impose their own charges.

Players are responsible for ensuring that the payment account details provided are accurate and belong to them. segi44 reserves the right to delay or cancel a withdrawal if there is suspicion of fraud or non-compliance with the terms.

Clause 04

Bonuses, Promotions and Wagering Requirements

All promotional offers provided by segi44, including the welcome bonus, cashback and VIP programme, are subject to the specific terms set for each promotion. Players are advised to read the wagering requirements before claiming any bonus.

The general bonus terms are as follows:

• The welcome bonus is a 100% match on the first deposit, up to a maximum of RM300.
• The wagering requirement for the welcome bonus is 10 times the bonus amount received. For example, a deposit of RM100 gives a bonus of RM100 with a wagering requirement of RM1,000 before the bonus funds can be withdrawn.
• Bonuses cannot be withdrawn as cash until the wagering requirements have been fully met.
• segi44 reserves the right to cancel any bonus if there is evidence of misuse, fraud or attempts to manipulate the wagering system.
• Each player is only eligible to claim each type of bonus once, unless stated otherwise in the relevant promotion terms.

Clause 05

Player Conduct and Prohibitions

Players are required to use the segi44 platform in a responsible, ethical and lawful manner. The following actions are strictly prohibited and may result in permanent account suspension:

• Use of automated software, bots or scripts designed to manipulate game outcomes or the betting process.
• Collusion between players, including sharing card information in poker or live casino games.
• Attempting to exploit technical errors or bugs in the platform to gain an unfair advantage.
• Using another person's credit or debit card without valid authorisation for deposit purposes.
• Participation in money laundering activities or the transfer of funds connected to illegal activity.
• Filing unwarranted chargebacks with a financial institution after winnings have been settled.

segi44 cooperates fully with the relevant authorities and will disclose account information when required by law or court order.

Clause 06

Account Termination and Suspension

Players are free to close their account at any time by contacting segi44 customer service via 24/7 live chat or email at [email protected]. Before closure is processed, all outstanding wagering requirements must be completed and any eligible balance must be withdrawn first.

segi44 reserves the right to suspend or terminate any player's account, with or without notice, for the following reasons:

• Violation of any term in this document.
• Fraudulent conduct or attempted fraud confirmed through investigation.
• A self-exclusion request or a report from a responsible gambling welfare body.
• Failure to comply with an identity verification request within the specified timeframe.

Clause 07

Liability Limits and Disclaimer

segi44 provides the online gambling platform "as is" without any express or implied guarantee or warranty. The platform is designed to provide online entertainment, and we do not guarantee that the platform will always be uninterrupted, error-free or fully secure at all times.

Under the following circumstances, segi44 will not be liable for any losses incurred:

• Service disruptions resulting from system maintenance or circumstances beyond our control, including third-party infrastructure failures.
• Losses arising from account access by unauthorised parties due to the player's own negligence in safeguarding their login information.
• Game outcomes that are disputed after a round has been completed and the system logs have been confirmed as accurate.
• Delays or processing failures caused by third-party payment providers.

In all circumstances, the maximum total liability of segi44 against any claim shall not exceed the amount of active deposits held in the player's account at the time the incident occurred.

Clause 08

Governing Law and Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with the international licensing regulations that cover segi44's operations. Should any dispute arise between a player and segi44, both parties agree to first attempt to resolve it amicably through the official customer support channels.

Disputes that cannot be resolved through negotiation will be referred to the arbitration mechanism established by the relevant licensing body. Decisions made through that arbitration process are final and binding on both parties.

To submit any complaint or enquiry relating to these terms, please contact segi44 customer service via 24/7 live chat available in Malay and English, or by email at [email protected].